Delivery and shipping times TRAMO
Delivery time : 45 working days from the order
The delivery times defined above are purely indicative. The products are customized and made especially for you, but we will take care to guarantee the shipment in the shortest possible time. For this reason neeDesign will take care to keep you updated on the processing and shipping status of your product.
The working days mentioned in these GTC are intended every day except Saturdays, Sundays and public holidays legally recognized in the Italian, Swiss and Canton Ticino territory, of the courier in charge, of the post office, of the forwarding and / or transport company and in the customer's place of domicile or residence..
Shipping costs are charged to the customer and are always indicated in the order summary, before the payment confirmation. Shipping costs include transport insurance and any customs VAT and duties.
There are the following delivery options:
-STANDARD transport: delivery of the package to the street level, unpacking by the customer
- EXPRESS transport: delivery of the package to the street level, unpacking by the customer.
-Transport INSIDE DELIVERY: delivery to the floor with the unpacking, installation of the product and the collection of the material used for packaging, assembly works are excluded.
It is important to check that the package received has not suffered any damage to the packaging or inside it, if any damage is evident indicate “ACCEPTED WITH RESERVE” on the courier's delivery receipt specifying the reason for this reserve, for example: damaged package, missing package, part or all of the damaged product, etc.…).
All information on shipping can be found in section 7 of the GTC on the site.